LEAD TIME

UNDERSTANDING OUR LEAD TIME

This section is updated regularly at least once a month.

last update: 10/5/2025

This section is updated once a year.

As for every year, our factory will operate normally during the the Chinese New Year celebrated by our packaging and display vendors in P.R.C.. Delays must be expected during periods falling within their annual shutdown our packaging and displays are made by our local authorized subcontractors. This year (2025) the Chinese festivities will occur from the 20th of January and 19th of February 2025.

This year our factory will be closed from:

Monday 30th of June 2025 to Monday 7th of July 2025 in observance of Independence Day.
Monday, 24th of November to Monday 1st of December 2025 in observance of Thanksgiving holiday.
Tuesday, 23rd of December 2025 to Monday 5th of January 2026 in observance of the Holidays Season.

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The countdown of our lead time starts from the first Monday immediately following the date of receipt of your agreed complete deposit, as determined by the value date credited by our bankers. To that effect, our finance department we will send you a notification to confirm receipt. to accelerate matters we urge you to send us every time your bank wire copy, to track your payment faster and credit you accurately.

Our standard production lead time (customized jewelry, packaging and displays) for new orders is 60 days not counting official national holidays in the USA and for our stainless steel line and/or Hong Kong official holidays. If the sixtieth day falls in the middle of the week, the countdown expires on the last working day of the week. Lead time means good are completed and packed in export cartons on standby ready to ship or be delivered to transporter. Should you require extra documents, the time required to complete and obtain all administrative export/import or customs paperwork needs to be added atop.

Lead time is affected also by our annual closin g for one week during U.S. Thanksgiving the third week of November and another week to nine days for Christmas and New Years' (days fluctuate depending on calendar).

N.B.

This section is permanently considered current.

Every year, we observe two peak production periods that increase significantly our lead time sometimes. So make note of these periods.

A) Period 1. Quarter preceding the start of winter high retail season (Caribbean, Indian Ocean, Tropical islands, Southern Hemisphere and snow ski resorts in the US - Canada Rockies and European Alps). Those months are: (Aug - Sept - Oct & Nov) for deliveries scheduled for Christmas retail sales. Avoid the rush.

B) Period 2. The quarter that precedes the start of summer high retail season in North America, Europe, and Mediterranean). This period runs from Mar - Apr to May.

Accurate dates are posted regularly every month. To avoid surprises, check frequently when is your ordering date scheduled for delivery.

Please note our administrative offices are closed on the following dates in the USA

Christmas Day (December 24) to New Year’s Day (January 1)
Birthday of Martin Luther King, Jr. (3rd Monday in January)
Washington’s Birthday (3rd Monday in February)
Memorial Day (last Monday in May)
Independence Day (July 4)
Labor Day (1st Monday in September)
Columbus Day (2nd Monday in October)
Veterans Day (November 11)
Thanksgiving Day (4th Wednesday to 4th Sunday in November)

Lead times are affected also with the closing of our Hong Kong office and packaging facility to match our merchandising (displays + packaging) vendors during HK CNY. Dates vary widely (+/- 15 days) from year to year based on their lunar year as opposed to our our Gregorian year. Your contact at DENIZEN Hong Kong will inform you in due time if your order happens to be open and active during that period.

4 Main components make up your order that are inclusively counted in your lead time.

o. Your custom made mold (die cast in negative) we must first manufacture in multiple sizes and styles before production.

i. Your custom-made jewelry (bracelets or other jewelry accessories).

ii. Your custom-made gift box for your retail venue.

iii. Your custom-made display to match the displays cutout designs (maps or symbols)

iv. Your custom-made string colors

v. Your custom-made gem colors

DENIZEN Bracelet Production lead time

DENIZEN Bracelet lead time packaging

DENIZEN Bracelet Displays Production

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DISRUPTION DURING COVID CREATED IRREGULAR OR UNPREDICTABLE LEAD TIME TO FORECAST WITH PRECISION. WE RESUMED FEATURING THIS FORESEEABLE DELIVERY ESTIMATE STARTING MARCH 2023.

NOV 2021

Lead time Nov 2021 OCT 2021